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2 months ago
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Chimma is amazing! She’s so kind and helpful, always updating me and making me feel comfortable. It feels more like visiting a friend than shopping.its always. Event but I would say they need to.invest in some nice packaging when items dont have original boxes. Always a warm welcome. and eager to help!
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a week ago
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I just received a Bvlgari bag that I had wanted for YEARS from The Closet. It was never sold in the US, so I had never found it in the exact color and size that I wanted until now. I contacted the company through WhatsApp before purchasing, and communication was clear and fast. The bag I received was carefully packed, customs-cleared, and received to the US in a matter of days. Couldn’t be happier with my experience and the gorgeous bag. Thank you!!
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2 months ago
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One of my favorite preloved luxury boutique stores in Dubai 👍 Wide selection of items from different brands and styles. You can find both brand new and previously loved bags, shoes, jewelry and other accessories for a better price range. There’s always something to catch my eye and attention. Perfect cosy location in the chilling Town Centre Jumeirah mall is definitely a plus as well 👌 special thanks to lovely Yamina and Chimma for professional assisting 🤝
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3 months ago
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I’ve been transacting with The Closet for years and I couldn’t be happier with their service. The team is always professional, reliable, and easy to work with. Every transaction has been smooth, and their process is both efficient and trustworthy. It’s clear they value both their clients and the quality of the items they handle. Highly recommend for anyone looking for a safe and seamless selling experience!
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4 months ago
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For me as i am selling and buying the bags for many years from their old branch, they have the easy and best service ever and they are making the process faster and easy, i can approve on that my bags are selling very fast and doesn’t stay in the shelf to long, to be honest they are the best for me when i plan to sell any bag because i know it want take to long to sell them, and they are very very honest in describing the bag in any condition.
And welling to listen to the customer and to give them good deals, i advise to sell and buy through this shop they are great.
Keep stunning and i hope one fay you will become a globally brand
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a month ago
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Good experience at The Closet. Special thanks to Nashwa the Operations Director who truly went above and beyond to help us securing Skyward miles that wasn’t initially offered. Really appreciate her professionalism and taking care of our request in a professional way. Truly appreciate it.
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4 months ago
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Visited the dubai store was greated by sanija and mohamed perfect respectful service even though i picked 10 bags to look at it didnt bother them they made my mums gift special thankyou!!!!
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4 months ago
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I rarely write reviews, but I had to for The Closet. The store itself is beautiful, but what made my visit truly memorable was the amazing service by Tabassum. She made me feel welcomed, understood my style, and helped me pick out the perfect items. Thank you for such a lovely shopping experience!
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2 months ago
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Shopping at closet was an absolute pleasure, thanks to Chimaa. Their professionalism, product knowledge and refined service truly elevated the experience. She understood my taste and guided me to options that felt uniquely me.
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a month ago
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Absolutely loved my recent purchase from The Closet! The quality was exactly as expected and delivery was super smooth. It’s always a pleasure supporting a brand that cares about both style and service. Highly recommended! 🤍
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4 months ago
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Honestly, I wasn’t sure what to expect when I came to sell my ysl shoes, but The Closet really impressed me. The process was super fast — Marwa checked and authenticated everything on the spot, no back and forth or waiting days. She was professional but also really easy to talk to, and I ended up getting a price I was actually happy with (which is rare when selling!). The whole thing felt really straightforward and fair. Definitely recommend if you’re looking to sell your luxury items without the usual hassle.
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3 weeks ago
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I am a loyal Coustumer for the closet for more than 10 years , they helped me source one of my most favorite vintage items . Over the years they had been my trusted place to sell the items that I am not suing . They are competent , efficient and knowledgeable .
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4 months ago
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Great packaging for international deliveries I must say! My order was well wrapped in bubble and arrived safely. Highly recommend this shop for buying and selling your precious pieces.
Thanks to Ms. Tabassum for assisting me with tracking details 🌸
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4 months ago
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I just wanted to say a big thank you to Mariam! She was so sweet and genuinely helpful. She took the time to guide me without being pushy and really made me feel comfortable. Loved the experience just because of her!
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4 months ago
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I'm impressed by the services of The Closet. Tabassum who works there kindly and patiently helped me through all my inquiries assured me of everything. I am very happy with my purchase. I'm glad to see their authenticity, smooth services and kind staff.
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2 months ago
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The Closet is truly outstanding! Their credibility, excellent customer service, and top-quality items made my experience perfect. The transaction was smooth with great follow-up, and I’m extremely satisfied. Highly recommend
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2 months ago
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My experience with this shop was excellent. Very professional and transparent in buying and selling. I especially want to thank Shaimaa for her great support and professionalism. Highly recommended!
4 months ago
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I spoke to Monika as I was looking to buy a present for my girlfriend. She was fantastic. Service was great and the quality of the pre-loved goods was top notch. The quality control was really good and she was really knowledgeable about the brands and products. I was surprised about how much she knew and I learnt a lot about the way certain bags were made, where the leather came from etc etc. I can't recommend her and The Closet enough!! Thank you Monika!
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2 months ago
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This boutique has a great selection of handbags and at an interesting price. I appreciate their customer service, especially Nadia, who is always very caring and helpful: she always makes sure I am happy with the items I purchase. 🙏❤️
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