We want you to be completely satisfied with your purchase. If for any reason
it doesn’t meet your expectations, you can request a return within 3 days from the date of deIivery. Simply follow the steps provided below:

IMPORTANT IMFORMATION 

  • In-Store Purchases Returns: Shop Sales are final, no returns or exchanges as per UAE law for used items.
  • Online Orders Returns (Local & International Orders): Please ensure the item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging including The Closet's Security Tag (Black Tag), as well as any other item(s) included in packaging such as dust bags, cards, etc. You’ll also need the receipt or proof of purchase.
  • International orders returns:  tracking number must be provided. In order to avoid unnecessary returns, please read the description and check the product photos carefully.
 DOWNLOAD OUR APP AND CREATE THE CLOSET ACCOUNT  

You will need to create The Closet account to request a refund. If you have any further questions or require any assistance, please free to contact our

Customer Service Team:

+971 55 435 0365 or care@theclosetonlineshop.com

Download our App to BUY, SELL or TRACK YOUR ORDERS and get instant updates.