THE CLOSET's items are guaranteed to be authentic. With THE CLOSET, you can shop with confidence. Before any item is posted to The Closet's website or sold through our shops, it is SYSTEMATICALLY and meticulously checked by our highly qualified authenticators to guarantee compliance and authenticity. Additionally, we provide you with a lifetime money-back guarantee and full refund if your purchase is not authentic. In addition, we provide THE CLOSET's Authenticity certificate with all our orders.
We offer free local delivery & free international shipping for orders above AED 3,000 (approx. $850).
We ship international orders within 48 hours after receiving payment (excluding weekends and public holidays).
In-Store Sales are final. No returns and No exchange as per UAE law for used items.
If you are not satisfied with your purchase, you may return it for a full refund within 3 days of the date received. Items must be in the exact same condition, including dust bags, cards, etc.). In addition, The Closet's black security tag MUST be still attached in order for us to accept the return. We will process the refund request within 72 hours. All refunds will be processed through the original method of payment.
For international order returns, a tracking number must be provided. In order to avoid unnecessary returns, please read the description and view the product images carefully and do not hesitate to ask more questions or request for more photos.